Service Requests - Only

At California Air Tools, Inc. our top priority is to provide you with the best quality product available in the industry.



Periodic service and repairs can be needed to extend the life of your tool, that is why we provide a network of 2000 Authorized Independent Service Centers.

 

Issues or question related to warranty are listed below.



California Air Tools, Inc. Limited Warranty


California Air Tools Inc. will repair or replace, free of charge, to the original retail customer who purchased a California Air Tools, Inc.       Air Compressor from an authorized dealer in North America.
This warranty does not transfer to subsequent owners.


California Air Tools Inc. will repair or replace, at its option, any parts of the portable air compressor that are proven to be defective in material or workmanship under normal use during the applicable warranty time period as stated in the Owner's Manual. This limited warranty covers the cost of the replacement parts and labor for all defects.

Wear parts,

Transportation charges are the responsibility of the customer.

All parts replaced under warranty will be considered as part of original product, and any warranty on those parts will expire coincident with the original product warranty.

 

 

This limited warranty shall NOT apply to and does NOT cover products that are in anyway subject to any of the following:


1.  Improper setup, installation or storage.
2.  Lack of proper maintenance and service.
3.  Accident, damage, abuse or misuse.
4.  Abnormal operating conditions or applications.
5.  Repair or modification by customer or any third party without  

      written consent of California Air Tools Inc.
6.  Use under operating conditions or in applications not recommended

     by California Air Tools Inc.
7.  Normal wear.
8.  The use of accessories or attachments not recommended by

      California Air Tools Inc.
9.  Acts of God.

 

 

For questions regarding service, please Email us at the adddress below so that our well trained and experienced staff can provide you the quick and efficient service you deserve.

 

 

customerservice@californiaairtools.com

 

PLEASE INCLUDE the following information for faster service.

 

1. Model Number - Example (CAT-5510SE)

2. Serial Number

3. Dealer Purchsed from

4. Describe your issue or question

5. For Warranty requests only.

    Please attach a copy of your original receipt.

    This is required for only warranty requests.

 



Once we receive your email we will contact you.

 

 

Service Department Hours: M-F  9am - 4pm Pacific Time

 

Phone: (619) 240 - 7363

 

SE HABLA  ESPAÑOL

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