Service Requests - Only

At California Air Tools, Inc. our top priority is to provide you with the best quality product available in the industry.



Periodic service and repairs can be needed to extend the life of your tool, that is why we provide a network of 2000 Authorized Independent Service Centers.

 

Issues or question related to warranty are listed below.



California Air Tools, Inc. Limited Warranty


California Air Tools Inc. will repair or replace, free of charge, to the original retail customer who purchased a California Air Tools, Inc.       Air Compressor from an authorized dealer in North America.
This warranty does not transfer to subsequent owners.


California Air Tools Inc. will repair or replace, at its option, any parts of the portable air compressor that are proven to be defective in material or workmanship under normal use during the applicable warranty time period as stated in the Owner's Manual. This limited warranty covers the cost of the replacement parts and labor for all defects.

 

Transportation charges are the responsibility of the customer.

All parts replaced under warranty will be considered as part of original product, and any warranty on those parts will expire coincident with the original product warranty.

 

The limited warranty period begins on the date of purchase by the original purchaser.

 

 

Warranty valid for 12 months from date of purchase. 

 

Receipt or invoice required to validate warranty.

 

 

This limited warranty shall NOT apply to and does NOT cover products that are in anyway subject to any of the following:


1.  Improper setup, installation or storage.
2.  Lack of proper maintenance and service.
3.  Accident, damage, abuse or misuse.
4.  Abnormal operating conditions or applications.
5.  Repair or modification by customer or any third party without  

      written consent of California Air Tools Inc.
6.  Use under operating conditions or in applications not recommended

     by California Air Tools Inc.
7.  Normal wear.
8.  The use of accessories or attachments not recommended by

      California Air Tools Inc.
9.  Acts of God.

 

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For Warranty Service, Post-Warranty Service or General Help Requests please contact our Customer Service Department via Email:

customerservice@californiaairtools.com

 

Please include: 

  • Your Name
  • California Air Tools Model Number
  • Where you Purchased the model from
  • Issue or Question
  • Copy of Proof of Purchase (for warranty claims)
  • Photo and/or Short 10 second Video of Issue/Problem

 

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You may also contact the Service Team via phone (Weekdays Only):

   M - Th  6am - 3pm Pacific Time

   Friday  6am - 1pm Pacific Time

 

Phone: (866) 409-4581  Ext. 1

 

Receipt or invoice required to validate warranty.

 

SE HABLA  ESPAÑOL

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